Thanks to the widespread use of cell phones, texting is as commonplace as voice mail or email in today’s society, as well as today’s workplace. Text messages are useful as an immediate communication, but they can also lead to misunderstandings and lawsuits regardless if you are using a company issued cell phone or not. Stay out of trouble with these helpful tips:
* Assume they’re eternal. Text messages, like emails, can leave behind an electronic record, even after they’ve been deleted. Lawyers, working with a good IT expert, may be able to retrieve them. So use good judgment when deciding what to text.
* Go to the source with sensitive information. Don’t criticize an employee or co-worker via text, or deliver bad news, unless it’s really, really urgent. Some messages should be delivered in person.
* Don’t text during meetings. It’s considered rude, and you might miss something important. And it can be highly embarrassing if you’re caught.
* Consider the other person. Some people don’t leave their phones on all day. And others might not appreciate being interrupted by a text that’s not urgent. If time is of the essence, talk to the person directly instead of texting.
* Reread before hitting send. Your auto-correct may change a word, and your message be garbled. Be sure your abbreviations or acronyms are clear. Does your recipient know what AFAIK means?
Dedicated to your Peace of Mind and Real Security,
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